Unlock eCommerce Success: Discover What Today's Shoppers Expect From Retailers

In the ever-evolving world of eCommerce, understanding consumer expectations is the key to profitable growth. The future of online retail is now, and we've conducted a groundbreaking survey of 9,600 respondents to provide you with the insights you need to thrive. 

As the economy fluctuates, consumers' needs have transformed. They seek value, reliability, and memorable experiences, all of which they are able to find online. Fewer than 1 in 5 respondents continue to shop with the brands they trust regardless of price, putting pressure on brands that rely on loyalty to seek a new approach. 

The road to profitable eCommerce growth lies in merging marketplace and dropship models with your owned assortment. This approach ensures a vast array of products at highly competitive prices, catering to both in-store and online shoppers. Uncover more eCommerce insights to help shape your winning strategy by downloading the report now. 

Gain inspiration from over 400 of the world's leading brands working with Mirakl that have implemented marketplace and dorpship models to drive profitable growth.

This comprehensive survey was conducted by Mirakl in October 2022, in partnership with Schlesinger Group, an independent research company. The study gathered valuable insights from consumers across 16 countries, including Australia, Brazil, Denmark, France, Germany, Italy, Japan, the Netherlands, Norway, Poland, Singapore, Spain, Sweden, Turkey, the United Kingdom, and the United States.